If the item was marked as a gift when purchased and shipped directly to the gift recipient, the gift recipient will receive a store credit for the value of the return. If your refund has still not been posted within 2 weeks of being issued please contact us via email. If you haven’t received a refund yet, please contact your credit card company or bank.
Refunds can take a week or longer to post to your account depending on your bank. Blown, punctured or fried speakers, subwoofers, and amplifiers.Mounted or used subwoofer enclosures and speaker boxes.Damage due to improper return packing by customer.Physical damage from drops, liquid, mishandling or similar.
Full refunds are only issued for unopened and unused products. A return authorization number is required for all returns: any return that does not contain a return authorization number will be refused and returned to the sender. Purchases made on are eligible for a return request within 30 days of order delivery. We do not ship on US holidays or whenever our carriers take holidays i.e., USPS, UPS, and FedEx. We are glad to announce Saturday shipping – however we do not ship on Sundays. Orders placed after 3pm on Friday will be shipped on Saturday, orders placed after 3PM on Saturday will be shipped on Monday. Orders placed after 3pm will ship the next day. We ship most orders the same day if placed before 3pm Eastern time Monday - Thursday. Large Item Shipping Costs: Calculated At Checkout Expedited Shipping Options: Calculated At Checkout